(aka: Legal Stuff and the Fine Print)
Medifast Tucson Policies, Terms & Conditions of Website Use
(aka: Legal Stuff and the Fine Print)
The following Terms and Conditions govern the use of Medifast
Tucson's website and are designed to protect everyone who uses
this site. By using this site you agree to these Terms and
Conditions. If you do not agree to these Terms and Conditions
please do not use this site. Medifast Tucson has the right to
revise and update these Terms and Conditions at anytime without
prior notification.
The material provided on this site is for educational and
informational purposes only; any recommendations are not intended to
replace the advice of your physician. No content is intended to be a
substitute for professional medical advice, diagnosis or treatment.
Medifast Tucson has made every effort to assure that no inaccurate
or misleading information will appear on this website. Readers are
encouraged to seek advice from a competent medical professional
regarding the applicability of any recommendations with regard to
your symptoms or condition. It is important that you do not reduce,
change, or discontinue any medication or treatment without
consulting your physician first.
Our experts offer their recommendations only as "generally
informational" and not as specifically applicable to any
individual's medical problem(s), concerns and/or needs. In the
event of any medical emergency, call your doctor or your local
health emergency service immediately. If you choose to utilize
any information provided by Medifast Tucson, its editors or any
other employees of Medifast Tucson, you do so solely at your own
risk. You should always seek the advice and guidance of a
qualified health provider before:
- Making any adjustment to any medication or treatment you
are currently using.
- Stopping any medication or treatment you are currently
using.
- Starting any new medication or treatment, whether or not
it was discussed on MedifastTucson.com.
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All products are shipped from Take Shape for Life (TSFL)
Distribution Center in Maryland. All product shipping, return, and
quality issue policies are therefore established and implemented by
Medifast Inc. and TSFL. For all product return issues, contact TSFL
Customer Service at 800-572-4417 toll free. If after doing so you
still have concerns, call Medifast Tucson and we will attempt to
assist you with your issue.
TSFL must be notified within 30 days of the purchase date if there
are any problems or issues with an order or shipment. TSFL does not
accept responsibility for any issues that are reported after the
said 30-day period.
RETURN POLICY
30-DAY MONEY BACK GUARANTEE
• Receive a full refund on unused products within 30 days of
purchase
• Shipping charges will not be refunded.
• Customer is responsible for the cost of shipping returned items.
• The return package must be postmarked within 30 days of the
purchase date to receive a refund.
• Ship to:
Customer order # ___________
Medifast/Take Shape for Life
Attention: RETURNS
11445 Cronhill Drive
Owings Mills, MD 21117
• The customer order number should be clearly marked on the outside
of the returned package for proper processing.
• Allow 4-6 weeks for the return to be processed and the credit to
appear on your account.
SUBSTANDARD PRODUCT
- In the event that TSFL ships consumable products with
defects or the wrong product, TSFL will send return shipping
labels for the item in question to be returned.
- For quality assurance issues, once TSFL receives the
returned product. TSFL will either re-ship the items in question
or credit the account.
- Shipping charges will not be refunded.
- A Return Merchandise Authorization (RMA) number is required.
- If the customer receives defective non-consumable goods the
company will send replacements. TSFL will not accept any returns
for these products.
EXCHANGES
- TSFL does not accept any exchanges on any products.
DAMAGED GOODS
- If a package arrives damaged and unacceptable. TSFL must be
notified within fifteen (15) days.
- If notification is not given within fifteen (15) days no
claim will be placed with the shipping agent, and replacement
products will not be shipped for the damaged package.
SHIPPING ERRORS
- When packages are shipped to the wrong destination because
of a TSFL error, TSFL will pay to have the package shipped to
the proper location. TSFL will ship expedited freight for any
products needed immediately (i.e. customer is out of supplements
completely) but will ship UPS Ground for all other products.
- If the error is on the client’s part, they must make their
own arrangements to send the shipment back to TSFL in order to
receive credit.
- If the shipping agent (i.e. Federal Express, UPS, or USPS)
has delivered the shipment inaccurately, TSFL will send shipping
labels to the customer. The customer will then bring the package
to a shipping provider (i.e. Mailboxes, Etc.) to have it
returned to TSFL.
THEFT LOSSES
- If a package is stolen from a doorstep, TSFL will ship a
replacement order and place a claim with the shipping agent
(i.e. Federal Express, UPS, or USPS).
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Medifast Tucson does not collect personally identifying
information about visitors except when specifically and knowingly
provided by visitors. All such information is for Medifast Tucson
and Take Shape for Life internal operations only. Credit card or
bank account information provided for billing purposes is not
retained by either Medifast Tucson or Take Shape for Life. Online
ordering takes place only via the Secure Sockets Layer protocol.
No visitor's personally identifying information will be used by
Medifast Tucson for editorial purposes, unless that information is
intentionally provided by the individual as part of a customer
testimonial letter or a letter to our experts. When an individual
submits a customer testimonial letter or a letter to our experts,
Medifast Tucson reserves the right to publish the individual's first
name, city and state of residence.
This website, maintained by Medifast Tucson, may place a "cookie"
in the browser files of the user's computer. The cookie itself does
not contain any personally identifying information. The cookie could
enable Medifast Tucson to relate a user's use of this site to
information that the user has specifically and knowingly provided
Medifast Tucson.
Medifast Tucson does not sell its customer information and will
not share any personal information with third parties without the
explicit permission of the individual.
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Medifast Tucson does not endorse the content on any third party
websites. Medifast Tucson is not responsible for the content of
linked third-party sites, sites framed within the MedifastTucson.com
site, or third party advertisements, and does not make any
representations regarding their content or accuracy. Your use of
third-party web sites is at your own risk and subject to the Terms
and Conditions of use for those sites.
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From time to time, Medifast Tucson may share special promotions
or information via postal or electronic mail with its registered
customers. Any requests to be removed from these mailing lists will
be immediately honored without question.
To be removed from either mailing list, or to update your email or
physical address information, send an email to info@medifasttucson.com
or call our Customer Service Department at 1-866-633-7587.
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If you have any questions about these policies, the practices of
Medifast Tucson, or your dealings with Medifast Tucson, you may
contact us by:
PHONE: 866-633-7587 toll free
7:30 am – 5:30 pm
Arizona/Mountain time zone
(after hours, leave a message)
FAX: 520-323-5031
EMAIL: info@medifasttucson.com
MAIL: Medifast Tucson
4500 E. Speedway Blvd, Suite 10
Tucson AZ 85712-5305
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Medifast Tucson is located in Tucson, Arizona, USA. Medifast
Tucson makes no claims that the content is appropriate or may be
downloaded outside of the United States. Access to the content may
not be legal by certain persons or in certain countries. If you
access MedifastTucson.com from outside the United States, you do so
at your own risk and are responsible for compliance with the laws of
your jurisdiction. The following provisions survive the expiration
or termination of these Terms and Conditions for any reason
whatsoever: Liability, User Submissions, Indemnity, Jurisdiction,
and Complete Agreement.
Except as expressly provided in a particular "legal notice"
on MedifastTucson.com, these Terms and Conditions constitute the
entire agreement between you and Medifast Tucson with respect to
the use of MedifastTucson.com, and content. Your use of
MedifastTucson.Com is also subject to the Medifast Tucson
privacy policy.
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All content is protected by copyright under United States and
foreign laws. All content remains the property of Medifast
Tucson and its licensors. Any use of the content not expressly
permitted by these Terms and Conditions is a breach of these
Terms and Conditions and may violate copyright, trademark,
and/or other laws. Content and features are subject to change or
termination without notice at the discretion of Medifast Tucson.
All rights whether expressed or not are reserved by Medifast
Tucson and its licensors.
Medifast Tucson authorizes you to make single copies of the
material found on MedifastTucson.com for personal use only. You must
attach the following copyright to everything you copy:
©2005 Medifast Tucson. All rights reserved.
www.medifasttucson.com
Any violation of the Terms and Conditions immediately terminates
your right to use the content contained in MedifastTucson.Com and
you are required to destroy all copies you have made of that
content.
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The use of MedifastTucson.com and its content is at your own
risk.
When using MedifastTucson.com, information is transmitted in
ways beyond the control of MedifastTucson.com. Medifast Tucson
assumes no liability for the delay, failure, interruption or
corruption of any data or other information in connection with
use of MedifastTucson.com.
The MedifastTucson.com website and its content are provided
"as is." Medifast Tucson, its licensors, and its suppliers, to
the fullest extent permitted by law, disclaim all warranties,
either expressed or implied, statutory or otherwise, including
but not limited to the implied warranties of merchantability,
non-infringement of third parties' rights, and fitness for
particular purpose. Specifically, Medifast Tucson, its licensors
and its suppliers make no representations or warranties about
the following: The accuracy, reliability, completeness, or
timeliness of the content, software, text, graphics, links, or
communications provided on or through the use of
MedifastTucson.com
In no event shall Medifast Tucson, its licensors, its
suppliers or any third parties mentioned on MedifastTucson.com
be liable for any damages, including but not limited to,
incidental and consequential damages, personal injury, wrongful
death, lost profits, damages resulting from lost data, business
interruption resulting from the use or inability to use
MedifastTucson.com or the content whether based on warranty,
contract, tort or any other legal theory, and whether or not
MedifastTucson.com is advised of the possibility of such
damages. MedifastTucson.com is not liable for any personal
injury, including death, caused by your use or misuse of this
site, or it’s content.
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You agree to defend, indemnify, and hold Medifast Tucson, its
officers, directors, employees, agents, licensors, and suppliers,
harmless from and against any claims, actions or demands,
liabilities and settlements including without limitation, reasonable
legal and accounting fees, resulting from, or alleged to result
from, your violation of these Terms and Conditions.
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You expressly agree that exclusive jurisdiction for any
dispute with Medifast Tucson, or in any way relating to your use
of
MedifastTucson.com, resides in the courts of the State of Arizona
and you further agree and expressly consent to the exercise of
personal jurisdiction in the courts of the State of Arizona in
connection with any such dispute including any claim involving
Medifast Tucson or its affiliates, subsidiaries, employees,
contractors, officers, directors, telecommunication providers and
content providers.
These Terms and Conditions are governed by the internal
substantive laws of the State of Arizona, without respect to its
conflict of laws principles. If any provision of these Terms and
Conditions is found to be invalid by any court having competent
jurisdiction, the invalidity of such provision shall not affect the
validity of the remaining provisions of these Terms and Conditions,
which shall remain in full force and effect. No waiver of any of
these Terms and Conditions shall be deemed a further or continuing
waiver of such term or condition or any other term or condition.
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All content included on this site, such as text, graphics, logos,
button icons, images, audio clips and software (unless otherwise
noted) is the property of Medifast Tucson. The reproduction,
modification, distribution, transmission, republication, display or
performance of the content on this site is strictly prohibited
without prior written authorization.
Please note that the brand names mentioned on this web site are
registered properties of Jason Pharmaceuticals, Inc, Medifast, Inc.,
and/or Take Shape for Life.
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